Frequently Asked Questions

• How can I get customers to pay online using Credit Cards?
• What is a Secure Server and do I need one?
• What is a Transaction Service?
• What is Bureau Merchant Status and what is its relationship to Credit Cards?
• What is Merchant Status and what is its relationship to Credit Cards?

• Are there any rules regarding what can or can't be used in a Domain Name?
• How do I know what Domain Name extension to apply for?
• How long is the Domain Name registration period?
• What is a Domain Name and why do I need or want one?
• What is Free Parking and why might I need it?
• What is URL Masking and when would I use it?
• What is Web Forwarding and how can I use it?
• When a Domain Name is registered to me or my business, do I own it?

• Do I need a Shopping Cart or Catalogue to do ECommerce?
• Do I need my own Domain Name to engage in eCommerce?
• Do I need to have both a Shopping Cart and a Display Catalogue?
• I do not have a retail business so do I need a Shopping Cart or Catalogue?
• What facilities do I need to engage in ECommerce?
• What is an online Shopping Cart/Display Catalogue and what does it do?
• What is eCommerce?
• What is the difference between eCommerce and eBusiness?

• What does Unlimited Email Addresses actually mean?
• What is a POP3 Mail Box or Account?
• What is an Autoresponder and can it be used in my business?
• What is Bulk Emailing and how does it differ from SPAM?
• What is Email Forwarding?
• What is SPAM and why can't I use it to advertise my business activities?

• Are all Shopping Cart programs the same?
• How To Place an Order Online
• What is the difference between a .CO.UK and a .COM?

• Can I use photographs of my business and products on my website?
• What is an Animated GIF?
• What is the difference between a GIF and a JPG/JPEG?

• Do I need to have Java Applets on my site?
• What is a Java Applet and what does it do?

• Do I need to have JavaScripts on my site?
• What happens to Java Applets or JavaScripts if a visitor's browser can't interpret them?
• What is JavaScript and what does it do?

• Can the Search Engines help people Worldwide to find my website?
• How many Search Engines are there and how do I register my website with them?
• What are Search Engines and why are they important?
• Who or what are the Major Search Engines?

• Are there any rules regarding how I can use my web hosting space?
• How long must I contract to pay for web hosting space?
• How much web hosting space do I need for my website?
• What is a URL?
• What is an ISP and is it the same as a Web Hosting organisation?
• What is Website Hosting and why do I need it?
• Will I still need an ISP to access the internet when my website has been "hosted"?